STORE POLICIES & F. A. Q.'S
We founded Papa Joe's Higher Living with one goal in mind: giving our customers a premium rewarding and enjoyable smoking experience. We conduct business according to the same values, knowing that higher quality products equal higher living for our customers. Our store policies and Frequently Asked Questions are detailed below, please have a look and contact us if you want to learn more!
F. A. Q.'S
Everything You Need to Know
WHAT IS YOUR RETURN POLICY?
We are happy when you are happy. So, we’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received. If you wish to return your item, we must receive your request within 30 days of the date you received your item.
If you have questions or concerns give us a call. If, after 30 days we will work with you, in an attempt, to find a mutually agreeable resolution. We do not accept returns for intangible items such as, gift cards or downloadable products
Contact us to make any arrangements.
DO YOU OFFER GIFT CARDS?
We do not currently offer gift cards but have plans to do so next year. In the meantime, if you wish to pre-purchase a gift item or have an item mailed to a different recipient we can do that.
Contact us to make any arrangements or to share your questions.
WHAT ARE THE PAYMENT OPTIONS?
We currently accept most major credit cards and PayPal. We use encrypted third party apps for payment processing for your safety and ease of tracking.
SHOULD A PROBLEM ARISE HOW WILL YOU WORK WITH ME?
We will work with you in an attempt to come up with an agree resolution. Should a dispute or discrepancy arise that we cannot resolve with a simple refund, or replacement, we take the following position. Please read this in its entirety before making any purchase.
Read this legal disclaimer before making any transactions.